WEBSITE PRIVACY STATEMENT

We are committed to ensuring that your privacy is protected. We understand that users of our website are concerned to know that their data is being used lawfully. We take our responsibility under the General Data Protection Regulation (GDPR) seriously and comply with the guidance provided by the Information Commissioners Office. We are the data controller of data you pass to us. Our Data Protection Officer can be contacted at carole@merciacasemanagement.co.uk.

This Privacy Policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting our website you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

What information does Mercia Case Management hold and how will we use it?

Information you give Mercia Case Management: You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information. The information you give us may include your name, email address, address/location and phone number.
We will retain this information while we are corresponding with you or providing services to you or to a client you represent. We will retain this information for the term of the service we offer to you and for 7 years after the termination of the work with your client.

Information Mercia Case Management collects about you: Our website does not store any data about you. There is also no personally identifiable information collected by visiting our site. We do, however, ask for an email address, telephone number and postal address on our contact form, this is transmitted to us (securely) via email. You are able to consent to us contacting you in your most preferred manner.

Cookies

We do not use cookies on our website.

Use Made of the Information

Mercia Case Management may use the information we receive about you to:

Where we are processing personal data we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us via the following email: carole@merciacasemanagement.co.uk. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by emailing carole@merciacasemanagement.co.uk and we will take steps to ensure that this information is deleted as soon as reasonably practicable.

We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.

How Safe is your Information?

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website and our emails are protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.
We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.

Disclosure of your Information

Please note we may need to disclose your personal information where we:

Your Rights in Respect of your Data

Please contact us via the following email carole@merciacasemanagement.co.uk:
If any of the information you provide to us via the website changes
If you wish to access or rectify the information we hold about you,
To request that your information is deleted

If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at https://ico.org.uk/.